The phone is the freight market.
We help your team answer it.

In India, trucking runs on phone calls. A driver looking for a return load at 11pm, a shipper who needs a 20-tonne vehicle by morning, a rate check from the roadside. All of it arrives as a call to a broker's number. And every missed call is a load that went to someone else.

Margi AI answers that phone. Our voice agent answers calls in 9 Indian languages, collects the details a dispatcher would, and captures load requests for review. Returning drivers are recognized from your fleet. New drivers leave their name and city for your team to complete registration. Bookings require your explicitly approved exact trip price, a current pickup date, and recently confirmed truck availability. Price changes and uncertain requests need your review. Requests for a human create a callback task, not a live transfer. Your team owns the callback and its timing. Recordings and transcripts are available when capture is enabled and succeeds. A recording notice plays before capture starts.

Brokers keep their existing number and simply forward it. No new hardware, no app for drivers to install, nothing for callers to learn. The people who move India's freight shouldn't have to change how they work to benefit from software.

How we operate

• Calls are disclosed and recorded responsibly. Callers are told the call may be recorded; recordings and transcripts are kept only for the windows stated in our privacy policy, then deleted.
• Your data stays yours. Brokers can export their data and request deletion at any time. See the privacy policy for the details.

The company

Margi AI is operated by Margi AI, headquartered in India. For anything at all, from product questions to partnerships to press, write to support@margiai.com or see the contact page. Registered office and grievance contact are on the contact page; how we handle data is in the privacy policy.