AI phone dispatcher for Indian truck brokers
Every driver and
shipper call, handled
in their language.
Margi answers your business line in 9 Indian languages — Hindi, Marathi, Tamil and Teluguand more. It registers trucks, captures loads, follows the rules you approve, handles eligible requests, and escalates anything uncertain to your team — 24/7, within your line's call capacity.
Your existing number stays · No app for drivers · Rates you control
Built for the people
who actually call.
Illustrative scenarios — how each kind of caller uses the line.
“रात के 11 बजे फोन किया, लोड मिल गया। पहले तो सुबह तक wait करना पड़ता था।”
A driver calls at 11pm and gets matched to a load for the morning — no waiting for the office to open.
A driver calling after hours
“I used to miss calls all day on the road. Now every call is answered, every truck is in the system.”
Every answered caller becomes a record: trucks, loads, bookings, all logged automatically.
A broker who lives on the road
“गाड़ी चाहिए बोला, दो मिनट में रेट और गाड़ी दोनों मिल गए।”
A shipper describes the load on the phone and gets a rate and a vehicle option in minutes.
A shipper who needs a truck by morning
The calls your dispatch team handles —
captured consistently, around the clock.
Answers around the clock
Day or night, festival or Sunday — Margi answers 24/7 within your plan's simultaneous-call capacity, in your company's name. When all lines are busy, extra callers hear a polite busy message.
9 Indian languages
Hindi, Marathi, Tamil, Telugu, Kannada, Malayalam, Bengali, Gujarati, Punjabi. The agent mirrors the caller's language and understands English and Hinglish too.
Trucks register themselves
A driver says his gaadi number and city once, the agent reads it back to confirm, and it's in your fleet. Call back next week and the agent already knows him.
Loads post themselves
Shippers describe pickup, drop, and material on the phone. The load appears in your dashboard, and Margi flags available trucks that fit the route and capacity.
Rates, inside your rules
Set approved rates, minimums and escalation rules. Margi quotes and negotiates within them — and sends exceptions to you instead of deciding on its own.
Every word on record
Every call gets a transcript and a recording, and every booking an audit trail in your dashboard. No more 'maine kab bola tha?'
Your phone number,
with a brain behind it.
Connect your business line
Use a dedicated Margi number or forward your existing business number to it — conditional forwarding means your customer-facing number stays unchanged and your phone rings first.
Margi answers in the caller's language
The agent identifies the caller's language, discloses that the call is recorded, and collects one detail at a time — the way a careful dispatcher would.
Details are read back and confirmed
Truck number, pickup, destination, date, material and rate are repeated back to the caller before anything is saved to your dashboard.
Confirm or escalate
Eligible requests are confirmed within the rate rules you approve. Uncertain details, rate exceptions and sensitive commitments are sent to you, with the full transcript attached.
हर कॉल का जवाब
We believe the people who
move India deserve software
that speaks their language.
Thirteen million trucks. Most of them booked over a phone call, in Hindi, at odd hours. Margi AI was built for exactly that, not a form, not an app to download. Just the call.
We'll configure your number, languages and call rules with you.
Frequently Asked
Questions
An AI dispatcher for Indian truck brokers. It answers your business phone number, talks to drivers and shippers in their own language, registers trucks, captures loads, negotiates within the rate rules you approve, and books eligible trips — with every call recorded and transcribed into your dashboard, and anything uncertain escalated to you.
No. Drivers and shippers just call your number like they always have. There's no app, no form, no OTP. The only thing that changes is that the phone gets answered.
Hindi, Marathi, Tamil, Telugu, Kannada, Malayalam, Bengali, Gujarati, Punjabi — 9 Indian languages. The agent mirrors whatever language the caller speaks and switches mid-call if they do. It understands English and Hinglish too, and replies in the caller's Indian language.
You get a dedicated Margi AI number for your brokerage. Forward your existing number to it (conditional forwarding covers only the calls you miss), print the new one, or run both — whichever you prefer. Your customer-facing number never has to change.
Each plan includes a simultaneous-call capacity (one to four lines). Margi answers within that capacity, 24/7. A caller beyond it hears a polite busy message — we'd rather tell you that plainly than promise a queue that doesn't exist yet.
Yes. Every call is recorded (callers hear a recording notice) and transcribed. Recordings are kept 90 days and transcripts 180 days, then deleted automatically — and you can delete them earlier from the dashboard.
Book a 15-minute demo and we call you back — usually the same working day — to understand your brokerage and configure your number, languages and call rules with you. You pay only after setup, and your first month is covered by a 7-day money-back guarantee.
We price Margi around your call volume, languages and working hours, so the plan fits how your office actually runs. Book a demo and we'll confirm your exact monthly price before anything is activated — and your first month is backed by a 7-day money-back guarantee.
Your phone line, handled with care
Recording, disclosed
Callers are told the call may be recorded. Recordings are kept 90 days, transcripts 180, then deleted automatically.
Privacy policyYour data stays yours
Export everything you've built (loads, trucks, calls) any time, and request deletion when you leave. DPDP-aligned.
How we handle dataSecure payments
Subscriptions and invoices run on secure, PCI-compliant payment rails, with GST tax invoices on every charge.
Billing & refunds