AI phone dispatcher for Indian truck brokers
Driver and
shipper call, handled
in their language.
Margi answers your business line in 9 Indian languages — Hindi, Marathi, Tamil and Telugu and more. It recognizes returning drivers, captures load requests, books only at your approved price, and escalates anything uncertain to your team — 24/7, within your line's call capacity.
Your existing number stays · No app for drivers · Rates you control
Built for the people
who actually call.
Illustrative scenarios — how each kind of caller uses the line.
“रात के 11 बजे फोन किया, लोड मिल गया। पहले तो सुबह तक wait करना पड़ता था।”
Bookings require your explicitly approved exact trip price, a current pickup date, and recently confirmed truck availability. Price changes and uncertain requests need your review.
A driver calling after hours
“I need someone to capture call details while I am on the road, so my team can follow up.”
Returning drivers are recognized from your fleet. New drivers leave their name and city for your team to complete registration.
A broker who lives on the road
“गाड़ी चाहिए बोला, दो मिनट में रेट और गाड़ी दोनों मिल गए।”
A shipper describes the load on the phone. Prices and uncertain requests go to the broker for review.
A shipper who needs a truck by morning
The calls your dispatch team handles —
captured consistently, around the clock.
Answers around the clock
Day or night, festival or Sunday — Margi answers 24/7 within your plan's simultaneous-call capacity, in your company's name. When all lines are busy, extra callers hear a polite busy message.
9 Indian languages
Hindi, Marathi, Tamil, Telugu, Kannada, Malayalam, Bengali, Gujarati, Punjabi. The agent mirrors the caller's language and understands English and Hinglish too.
Knows your returning drivers
Returning drivers are recognized from your fleet. New drivers leave their name and city for your team to complete registration.
Loads post themselves
Shippers describe pickup, drop, and material on the phone. The load appears in your dashboard, and Margi flags available trucks that fit the route and capacity.
Book only at your approved price
Bookings require your explicitly approved exact trip price, a current pickup date, and recently confirmed truck availability. Price changes and uncertain requests need your review.
Every word on record
Connected calls can provide a transcript and recording when capture succeeds, and bookings leave an audit trail in your dashboard. No more 'maine kab bola tha?'
Your phone number,
with a brain behind it.
Connect your business line
Use a dedicated Margi number or forward your existing business number to it — conditional forwarding means your customer-facing number stays unchanged and your phone rings first.
Margi answers in the caller's language
The agent identifies the caller's language, discloses that the call is recorded, and collects one detail at a time — the way a careful dispatcher would.
Details are read back and confirmed
The agent confirms shipment details with the caller. Returning drivers confirm their current city; new drivers leave their name and city for human registration.
Confirm or escalate
Bookings require your approved exact price, a current pickup date and recently confirmed truck availability. Other requests create a callback task for your team, with available call details.
हर कॉल का जवाब
We believe the people who
move India deserve software
that speaks their language.
Thirteen million trucks. Most of them booked over a phone call, in Hindi, at odd hours. Margi AI was built for exactly that, not a form, not an app to download. Just the call.
We'll configure your number, languages and call rules with you.
Frequently Asked
Questions
An AI phone dispatcher for Indian truck brokers. It captures shipment requests and helps returning drivers find eligible loads. Returning drivers are recognized from your fleet. New drivers leave their name and city for your team to complete registration. Bookings require your explicitly approved exact trip price, a current pickup date, and recently confirmed truck availability. Price changes and uncertain requests need your review.
No. Drivers and shippers just call your number like they always have. There's no app, no form, no OTP. The only thing that changes is that the phone gets answered.
Hindi, Marathi, Tamil, Telugu, Kannada, Malayalam, Bengali, Gujarati, Punjabi — 9 Indian languages. The agent mirrors whatever language the caller speaks and switches mid-call if they do. It understands English and Hinglish too, and replies in the caller's Indian language.
You get a dedicated Margi AI number for your brokerage. Forward your existing number to it (conditional forwarding covers only the calls you miss), print the new one, or run both — whichever you prefer. Your customer-facing number never has to change.
Each plan includes a simultaneous-call capacity (one to four lines). Margi answers within that capacity, 24/7. A caller beyond it hears a polite busy message — we'd rather tell you that plainly than promise a queue that doesn't exist yet.
When recording storage is enabled and a call connects long enough to capture media, its recording and transcript are available in the dashboard. The agent gives callers a recording notice. Recordings are scheduled for deletion after 90 days and transcripts after 180 days; you can delete an individual recording earlier.
Book a demo first. After you approve the plan, payment is required before number activation. We help you configure and test the line before you rely on it. Your first month is covered by a 7-day money-back guarantee.
Requests for a human create a callback task, not a live transfer. Your team owns the callback and its timing.
Each plan includes a monthly fee, voice minutes and simultaneous-call capacity. Extra minutes are charged at the agreed overage rate. We confirm these and a usage estimate before activation. Your first month is backed by a 7-day money-back guarantee.
Your phone line, handled with care
Recording, disclosed
The agent gives callers a recording notice. Available recordings are scheduled for deletion after 90 days and transcripts after 180 days.
Privacy policyYour data stays yours
Export the account and operational data listed in your download manifest, and request deletion when you leave. Legally required billing records are retained.
How we handle dataSecure payments
Subscriptions and invoices run on secure, PCI-compliant payment rails, with payment records and invoices. GST tax invoices depend on seller registration.
Billing & refunds